Privacy Policy
Last updated: October 1, 2025
Bigham Taylor Roofing Corp. (“Bigham Taylor Roofing Corp.”, “Company”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at https://btroof.com (“Site”).
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use the Site.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have defined meanings under the following conditions. These definitions apply whether the terms appear in singular or plural.
Definitions
- Account means a unique account created for You to access our Site or parts of our Site.
- Company refers to Bigham Taylor Roofing Corp., located in the United States.
- Consumer, for the purpose of the California Consumer Privacy Act (CCPA), means a natural person who is a California resident.
- Cookies are small files placed on your Device to collect data such as browsing history and preferences.
- Device means any device that can access the Site, such as a computer, smartphone, or tablet.
- Personal Data means any information that relates to an identified or identifiable individual.
- Service Provider means any third-party that processes data on behalf of the Company.
- Site refers to Bigham Taylor Roofing Corp.’s website, accessible at https://btroof.com.
- Usage Data refers to automatically collected data, generated by your use of the Site or from the Site’s infrastructure.
- You means the individual using or accessing the Site, or the legal entity on behalf of which such individual is acting.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Site, we may collect personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address, including State, ZIP/Postal code, and City
- Usage Data
Usage Data
Usage Data may include information such as your device’s IP address, browser type and version, the pages you visit, time and date of visit, time spent on those pages, unique device identifiers, and other diagnostic data.
When accessing the Site via a mobile device, we may also collect information such as the type of device, unique device ID, mobile operating system, and mobile browser type.
SMS/MMS Messaging
Bigham Taylor Roofing Corp. may use SMS/MMS messaging to communicate with customers. We will always obtain your written or verbal consent before sending such messages, including messages based on data collected.
We do not share your phone number or messaging consent with third-party providers.
If our Privacy Policy references any third-party data sharing, phone numbers and opt-in messaging consent are strictly excluded from such sharing.
Initiation of a text message conversation with Bigham Taylor Roofing by a customer is considered opt-in into the text message policy of Bigham Taylor Roofing, and customers will be notified that they can reply STOP to opt out of messaging at any time.
You may opt out of receiving SMS/MMS messages from us at any time by replying with “STOP” or contacting us directly.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies (e.g., tags, scripts) to monitor Site activity and store certain information to enhance your user experience.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose not to accept Cookies, some parts of the Site may not function properly.
Types of Cookies We Use:
- Essential Cookies (Session): Required for the website to function properly.
- Cookies Policy Acceptance Cookies (Persistent): Track whether you’ve accepted the cookie notice.
- Functionality Cookies (Persistent): Remember your preferences such as login info or language settings.
Use of Your Personal Data
Bigham Taylor Roofing Corp. may use your Personal Data for the following purposes:
- To provide and maintain the Site
- To manage your Account
- To contact you via email, SMS, phone, or other methods about updates or information regarding the Site
- To provide customer support
- To monitor usage of the Site
- To detect, prevent, and address technical issues
- To send you marketing or promotional materials (if you’ve opted in)
Disclosure of Your Personal Data
We may share your Personal Data in the following situations:
- With Service Providers: Only to help us operate or analyze the Site (excluding phone numbers and SMS consent).
- For Business Transfers: If Bigham Taylor Roofing Corp. is involved in a merger, acquisition, or asset sale.
- With Affiliates: We may share with our affiliates, who must also comply with this Privacy Policy.
- With other users: If you choose to publicly post content or interact on public Site areas.
Retention of Your Personal Data
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, security, and business obligations.
Transfer of Your Personal Data
Your information may be processed or stored in locations outside your state or country. By using our Site, you agree to such transfers, provided appropriate data protection measures are in place.
Security of Your Personal Data
We take commercially reasonable measures to protect your Personal Data. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
CCPA Privacy (California Consumer Privacy Act)
Your Rights Under CCPA
If you are a California resident, you have the right to:
- Know what Personal Data we collect and how we use it
- Request access to your Personal Data
- Request deletion of your Personal Data
- Opt out of the sale of your Personal Data (Note: Bigham Taylor Roofing Corp. does not sell your data)
- Not be discriminated against for exercising your rights
To exercise these rights, contact us using the information at the bottom of this Policy. We will respond within 45 days.
“Do Not Sell My Personal Information” Notice
Bigham Taylor Roofing Corp. does not sell your personal information, including phone numbers or SMS consent, to any third parties. If our partners use cookies or tracking tools that may be considered a “sale” under CCPA, this does not include your phone number or messaging data.
“Do Not Track” Signals (CalOPPA)
Our Site does not respond to “Do Not Track” signals. You can manage tracking preferences directly in your browser settings.
Links to Other Websites
Our Site may contain links to third-party websites not operated by Bigham Taylor Roofing Corp.. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before providing any data.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that we have collected such data, we will delete it immediately.
Changes to This Privacy Policy
Bigham Taylor Roofing Corp. may update this Privacy Policy from time to time. When we do, we will:
- Post the new policy on this page
- Update the “Last Updated” date above
- Notify users via email or a prominent notice on the Site (where applicable)
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, you can contact us:
By email: info@btroof.com
By mail: Bigham Taylor Roofing Corp.
22721 Alice Street Hayward, CA 94541
705 Industrial Park Dr, Manteca, CA 95337